Reifenheld GmbH Privacy Policy

This privacy policy explains how Reifenheld GmbH collects, uses, and protects your personal data when you use our online platform and services.

1. Data Controller

The data controller responsible for the processing of your personal data is: Reifenheld GmbH 7 Industriestraße Munich, Bavaria, 80335 Germany

2. Types of Data Collected

We may collect and process various types of data, including:

- Personal identification data: This may include your name, address, or other information you provide when you interact with our site, such as when registering for services or making inquiries.

- Contact information: Such as a physical address you provide. We do not collect email addresses or phone numbers through this online platform for general interaction or contact regarding this policy.

- Service-related data: Information related to the services you request or use, such as details about appointments or inquiries.

- Usage data: Information about how you access and use our site, which may include your IP address, browser type, operating system, referring URLs, pages viewed, and the time and date of your visits. This data is typically collected automatically.

- Communication data: Any information you provide when you communicate with us, for example, via postal mail to the address provided.

3. How Data is Collected

We collect data through various methods:

- Directly from you: When you fill out forms on our site, create an account, or provide information during interactions related to our services.

- Automatically: Through the use of cookies, log files, and other tracking technologies as you navigate our site.

4. Purposes of Data Processing

We process your personal data for the following purposes:

- To provide and maintain our services, including processing requests for services like tire mounting, balancing, repair, sales, wheel alignment, storage, and rim services.

- To manage your account and provide customer support related to our services.

- To improve and optimize our site and services.

- To comply with legal obligations and regulatory requirements.

- To ensure the security and integrity of our online platform.

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

- Performance of a contract: Processing necessary to provide the services you have requested.

- Legal obligation: Processing required to comply with laws and regulations.

- Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services, provided these interests do not override your fundamental rights and freedoms.

- Consent: In certain cases, we may rely on your explicit consent for specific processing activities, which you may withdraw at any time.

6. Data Storage and Security

Your data is stored on secure servers. We implement technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure.

7. Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

- Service providers: We may share data with trusted third parties who perform services on our behalf, such as IT support or hosting providers. These parties are obligated to protect your data and use it only for the purposes for which it was provided.

- Legal requirements: We may disclose your data if required to do so by law, in response to a legal process, or to protect the rights, property, or safety of Reifenheld GmbH, our users, or the public.

- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We do not sell or rent your personal data to third parties for their marketing purposes.

8. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

- The right to access: You can request a copy of the personal data we hold about you.

- The right to rectification: You can request that we correct any inaccurate or incomplete data.

- The right to erasure: You can request that we delete your personal data under certain conditions.

- The right to restrict processing: You can request that we restrict the processing of your data under certain conditions.

- The right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.

- The right to object: You can object to the processing of your personal data under certain conditions, particularly where processing is based on legitimate interests or for direct marketing.

- The right to withdraw consent: If we rely on your consent for processing, you have the right to withdraw that consent at any time.

- The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority, particularly if you are in the European Union.

To exercise any of these rights, please contact us in writing at the address provided in Section 1.

9. Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your user experience and analyze site usage. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

10. Links to Other Websites

Our site may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies.

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

12. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us in writing at: Reifenheld GmbH 7 Industriestraße Munich, Bavaria, 80335 Germany

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.